Legal
Privacy policy
What personal data e-Consilio B.V. processes, why, and what your rights are.
Last updated: 27 October 2026
Who is responsible
e-Consilio B.V., Eisenhowerstraat 22, 6416 HH Heerlen, the Netherlands (Chamber of Commerce no. 73422681) is the controller for the personal data described here. Questions: info@econsilio.nl.
What we process, why, and on what basis
| When | Data | Purpose | Legal basis |
|---|---|---|---|
| You contact us (form or email) | Name, organisation, country, email address, your message | To answer your question | Legitimate interest |
| You ask about on-site training, installation, migration or hardware | The same data | To pass your request to Fluke Calibration EMEA, the Fluke Calibration distributor in your country or Fluke Calibration UK sales, who will contact you | Legitimate interest; the form tells you this before you send it |
| We provide MET/SUPPORT GOLD support | Contact details, system information, screenshots, database copies | To solve your software question | Agreement; where database copies contain personal data, we act as processor for your organisation |
| You attend a training (until 30 April 2027) | Name, organisation, email address | To run the training and issue a certificate | Agreement |
| We invoice | Company and billing details | Administration and tax obligations | Legal obligation |
| You submit the contact form | Form content, IP address | Spam filtering by Akismet | Legitimate interest |
Online courses on calibration.training are covered by the privacy policy of that website.
Who we share data with
We do not sell personal data. We share it only with: Fluke Calibration and its distributors, when you ask about on-site services; our hosting provider Hostinger; our email and file-sharing provider Microsoft 365; and Automattic (Akismet) for spam filtering. Providers that process data for us do so under a data processing agreement. Where data leaves the European Economic Area, appropriate safeguards apply, such as the EU–US Data Privacy Framework or standard contractual clauses.
How long we keep it
Contact requests: 2 years after our last contact. Support files and database copies: deleted within 30 days after the question is closed. Training records: 5 years, so we can reissue certificates. Financial records: 7 years, as required by Dutch tax law.
Cookies
This website does not use cookies or analytics and does not track your visit.
Security
We protect personal data with appropriate technical and organisational measures, including encrypted connections and restricted access.
Your rights
You can ask us to access, correct, delete or transfer your data, to restrict its use, or object to it. Email info@econsilio.nl; we respond within one month. You can also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).