MET/SUPPORT GOLD
Software support for MET/TEAM and MET/CAL in Benelux and the UK.
As part of Fluke Calibration’s MET/SUPPORT GOLD plan, I help customers in the Benelux and the United Kingdom with their questions about MET/TEAM, MET/CAL and Crystal Reports.
What I help with
Practical answers from someone who installs and uses the software.
Software updates
Upgrading MET/TEAM and MET/CAL to a new version, and what to check before and after.
Instrument connections
Getting calibrators and instruments talking to MET/CAL again.
Crystal Reports
Questions about certificates and reports in MET/TEAM.
Daily use
How-to questions about procedures, assets and workflows.
How to reach support
Through your usual Fluke Calibration contact.
Support questions come in through the channel that handles your MET/SUPPORT GOLD plan. They make sure your question reaches me.
Benelux
Through Minerva
Customers in Belgium, the Netherlands and Luxembourg contact Minerva.
United Kingdom
Through Fluke Calibration UK sales
Customers in the UK contact their Fluke Calibration UK sales representative.
Not a MET/SUPPORT GOLD customer yet?
Ask Fluke Calibration or your local distributor about the plan. Not sure who to contact? Send me a message and I will point you to the right person.